OriFinance FAQ

You can browse investment plans, public rates, and platform pages without signing in. A verified account is required to fund a wallet, exchange assets, invest in plans, withdraw, or join the affiliate program.

Use Sign Up from the header or register page. Depending on site settings, you can create an account with email credentials and/or connect a supported wallet. After registration, complete any required security or verification steps before funding.

Open your dashboard to review balances, deposits, investments, exchange history, withdrawals, and notifications. Profile and Security pages let you update account details and strengthen login protection.

Yes. The public site and user dashboard are responsive. If progressive web app install is enabled for the site, you can also add OriFinance to your home screen for quicker access.

Sign in, open Add Funds, choose a supported payment gateway and amount, then follow the on-screen instructions. Automated deposits are credited after gateway or network confirmation. Manual deposits stay pending until an administrator reviews and approves them.

Only active payment gateways configured by the platform are available. Each gateway has its own currency, instructions, and limits. Check Supported Coins or the Add Funds screen for the current list.

Pending usually means the payment is waiting for network confirmation or manual review. Double-check that you sent the correct asset, network, amount, and destination details. If confirmation takes longer than expected, contact support with your transaction reference.

Yes. OriFinance uses a multi-asset wallet model. Once credited, balances are available for exchange, investment plans, or withdrawal according to the rules of each asset and gateway.

Any gateway-specific fees, minimums, or instructions are shown on the funding screen before you submit. Always review those details before sending funds.

Check the plan’s minimum and maximum amounts, profit terms, commitment period, payout schedule, and whether principal return is enabled. Plan limits are expressed in the site fiat base, but you can invest from a funded wallet asset according to the plan rules.

Earnings follow the schedule and terms of the plan you selected. Credited profits and the status of each investment are visible in your dashboard so you can track progress without guessing.

Profits and any returned principal are credited back to the same wallet asset used for the investment, using the then-current valuation rules of the platform. Review the plan terms so you know what happens at maturity.

If the plan accepts the selected wallet balance and you meet the minimum amount, you can allocate from that funded asset. If balance is insufficient, fund the wallet or exchange into an accepted asset first.

Investment terms are defined by each plan. If early exit or principal return is not part of the plan, the commitment remains active until the schedule completes. Always confirm terms before you invest.

OriFinance uses available USD reference rates for the selected assets, deducts the configured exchange fee from the source amount, and shows the estimated receive amount before you confirm the swap.

No. The public calculator is a preview only. To update wallet balances, sign in and confirm the exchange from your dashboard after reviewing the rate and fee.

Reference rates can update as market data refreshes. Always use the preview shown at confirmation time. Once a swap is completed, the resulting balances appear in your wallet history.

Common reasons include insufficient source balance, amount outside allowed limits, a temporarily unavailable pair, or a stale preview. Refresh the form, verify balances, and try again. Contact support if the issue continues.

From your dashboard, open Withdraw, choose the asset/gateway, enter the amount and destination details, then submit. Some withdrawals are processed automatically after checks; others may require administrative approval.

Blockchain and many external transfers are irreversible. Confirm the asset, network/chain, memo/tag if required, and destination address before submitting. An incorrect address can result in permanent loss of funds.

Yes. Limits and fees depend on the selected gateway and platform settings. The withdrawal screen shows applicable minimums, maximums, and fees before you confirm.

Timing depends on the gateway, network congestion, and whether manual review is required. You can track status from your withdrawal history. If a request stays pending longer than expected, contact support with the request ID.

Eligible users receive a referral link or code to invite new members. When referred users register and complete qualifying activity according to affiliate settings, commissions are tracked in your affiliate dashboard.

After signing in, open the affiliate section in your dashboard. Your link, referral stats, and commission details are shown there when the program is enabled.

Commission timing and eligibility follow the affiliate rules configured by the platform. Review the Affiliate Program page and your dashboard for the current structure, levels, and payout behavior.

If KYC is enabled for the platform, you may need to submit verification before certain actions such as higher limits, withdrawals, or full account access. Follow the prompts in your dashboard when verification is requested.

Use a strong unique password, enable any available security options on the Security page, keep your email and recovery details up to date, and never share one-time codes or private keys with anyone claiming to be support.

Change your password immediately, review recent login and transaction history, and contact OriFinance support with details. If a connected wallet is involved, also secure that wallet through its own recovery tools.

Wallet-connect style logins use your external wallet to authenticate. OriFinance does not ask for seed phrases. Never enter a seed phrase or private key into any OriFinance form.

Funding, exchange, and withdrawal screens show applicable fees and limits before you submit. Investment plans also display their commercial terms on the plan details before you commit.

Use the Contact page to message support, or open live chat if it is enabled on the site. Include your account email or UID, the affected feature, and any transaction or request IDs so the team can help faster.

Privacy, Terms of Service, and Cookie Policy are linked in the site footer. Review them for account rules, data handling, and platform usage conditions.

Visit How It Works for a step-by-step overview of funding, exchanging, and investing, then use this FAQ for detailed answers on specific actions.